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Answers to the questions people ask before and after they sign up.

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Questions people actually ask

Popular

Find a mentor, pick a session type, then pick a date and time. Times are shown in your own time zone. A free session goes to the mentor for a yes. A paid one opens checkout and holds your slot while you pay.

The Join button appears 30 minutes before the start and opens the meeting in a new tab. Before that the screen tells you when the door opens.

You can cancel a booking. There is no reschedule, so a new time means a new booking.

Joining is free on both sides. Members pay per session, per course and per group. Mentors pay nothing to join and no listing fee.

Apply in three steps, then wait for the team to review it. You get the workspace straight away and can look around, but creating, publishing and accepting are switched off until you are approved.

Not yet. Mentors, courses and groups all live behind sign-in, which is why this site carries the screenshots.

Still stuck after reading

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Start with one session

Create an account, find someone who has done what you are trying to do, and book an hour.

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